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All systems are operational

Past Incidents

Thursday 10th June 2021

No incidents reported

Wednesday 9th June 2021

No incidents reported

Tuesday 8th June 2021

No incidents reported

Monday 7th June 2021

No incidents reported

Sunday 6th June 2021

No incidents reported

Saturday 5th June 2021

No incidents reported

Friday 4th June 2021

No incidents reported

Thursday 3rd June 2021

No incidents reported

Wednesday 2nd June 2021

No incidents reported

Tuesday 1st June 2021

No incidents reported

Monday 31st May 2021

No incidents reported

Sunday 30th May 2021

No incidents reported

Saturday 29th May 2021

Servercheap Website Website and Client Area Updates

Update: Updates are now complete.

We are currently performing updates to our website and client area. During this time they will be unavailable.

Friday 28th May 2021

No incidents reported

Thursday 27th May 2021

No incidents reported

Wednesday 26th May 2021

No incidents reported

Tuesday 25th May 2021

No incidents reported

Monday 24th May 2021

No incidents reported

Sunday 23rd May 2021

Chicago Datacenter Investigating: Some Legacy OpenVZ servers are unable to boot

Update1: Issue has been resolved.

Our team is currently looking into an issue preventing some legacy openvz servers from starting up.

Saturday 22nd May 2021

No incidents reported

Friday 21st May 2021

No incidents reported

Thursday 20th May 2021

Los Angeles Datacenter Los Angeles Datacenter network issue

Update1: Issue is identified to be malfunctioning routing equipment with our upstream provider, affecting some internet routes. It has now been resolved and connection is returning back to normal.

Our network administrator is currently investigating network related issue in Los Angeles datacenter, causing packet loss.

Wednesday 19th May 2021

No incidents reported

Tuesday 18th May 2021

No incidents reported

Monday 17th May 2021

No incidents reported

Sunday 16th May 2021

No incidents reported

Saturday 15th May 2021

Chicago Datacenter Investigating connectivity issue in Chicago DC

Update5: 17:20pm CST - Issue has been fully resolved. If customers are still experiencing issues with their servers, please contact our support helpdesk for help with troubleshooting.

Update4: Most power has been restored. Electrical crew is currently working on replacing a failed transformer, which is affecting our remaining 2 power circuits. The ETA given to us is 3 hours or 17:00pm CST.

Update3: Most affected systems are now online, we are still working on few affected power circuits.

Update2: Datacenter electricians are currently working on restoring the affected power circuits.

Update1: Issue has been identified to actually be a power failure within the datacenter. We are currently working with the datacenter on restoring power to the affected racks.

Currently investigating a network issue with our Chicago DC causing connectivity and latency issues.

Friday 14th May 2021

No incidents reported

Thursday 13th May 2021

No incidents reported

Wednesday 12th May 2021

No incidents reported