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All systems are operational

Past Incidents

Wednesday 7th April 2021

No incidents reported

Tuesday 6th April 2021

Chicago Datacenter Chicago DC Network Issues

Update: Issue was caused by a routing update, which in turn cause the network to become inaccessible. Update has been reversed and issue is now resolved.

We are currently investigating networking issues with our Chicago datacenter causing some servers to be inaccessible.

Monday 5th April 2021

No incidents reported

Sunday 4th April 2021

No incidents reported

Saturday 3rd April 2021

No incidents reported

Friday 2nd April 2021

No incidents reported

Thursday 1st April 2021

No incidents reported

Wednesday 31st March 2021

No incidents reported

Tuesday 30th March 2021

No incidents reported

Monday 29th March 2021

No incidents reported

Sunday 28th March 2021

No incidents reported

Saturday 27th March 2021

No incidents reported

Friday 26th March 2021

No incidents reported

Thursday 25th March 2021

No incidents reported

Wednesday 24th March 2021

Chicago Datacenter Some kvm servers have no network

Update: Issue has now been resolved. Issue was identified to be a faulty network switch, causing traffic drop to some virtual servers. Our datacenter techs have now replaced the faulty hardware and network is restored. Affected virtual servers have not been rebooted or shutdown.

We are currently investigating an issue where some kvm virtual servers are unable to connect to the internet.

Tuesday 23rd March 2021

No incidents reported

Monday 22nd March 2021

No incidents reported

Sunday 21st March 2021

No incidents reported

Saturday 20th March 2021

No incidents reported

Friday 19th March 2021

No incidents reported

Thursday 18th March 2021

Payment Services Delayed payment notifications

Update: Issue has been resolved.

Our team is investigating an issue where some payments, even though successfully submitted by clients are not immediately being recorded by our system, taking between 30 and 60 minutes to show.

Wednesday 17th March 2021

No incidents reported

Tuesday 16th March 2021

No incidents reported

Monday 15th March 2021

No incidents reported

Sunday 14th March 2021

No incidents reported

Saturday 13th March 2021

No incidents reported

Friday 12th March 2021

Chicago Datacenter IPv6 Issues

Update: Issue has been resolved.

Our team is currently investigating issues with ipv6 connectivity in our Chicago datacenter.

Thursday 11th March 2021

No incidents reported

Wednesday 10th March 2021

No incidents reported

Tuesday 9th March 2021

No incidents reported