Past Incidents

Update: Issue was caused by a routing update, which in turn cause the network to become inaccessible. Update has been reversed and issue is now resolved.

We are currently investigating networking issues with our Chicago datacenter causing some servers to be inaccessible.

Update: Issue has now been resolved. Issue was identified to be a faulty network switch, causing traffic drop to some virtual servers. Our datacenter techs have now replaced the faulty hardware and network is restored. Affected virtual servers have not been rebooted or shutdown.

We are currently investigating an issue where some kvm virtual servers are unable to connect to the internet.

Update: Issue has been resolved.

Our team is investigating an issue where some payments, even though successfully submitted by clients are not immediately being recorded by our system, taking between 30 and 60 minutes to show.